These Terms govern your access to and use of Shiraz (the “App”) and
shirazdate.com (the “Site”), which are owned and licensed by PipelineGrid, LLC, a
Delaware limited liability company (“PipelineGrid,” “we,” “us,” or “our”). By creating an
account or using Shiraz, you agree to these Terms. If you do not agree, do not use Shiraz.
These Terms incorporate by reference our Privacy Policy, Community Guidelines, and any feature-specific terms presented in
the App or on the Site (collectively, the “Policies”).
1) Eligibility & Account
Age gate & verification. You must be 18 years or older (or the age of majority where you
live, if higher). No minors are permitted. We may request additional age or identity checks (where
permitted) and may suspend or terminate accounts we cannot verify.
One person, one account. You may maintain one personal account. You
must use your own identity; no impersonation, bots, or shared accounts.
Account security. You are responsible for maintaining the confidentiality of your login
credentials and for all activity under your account. Notify us immediately of any unauthorized use.
Compliance. You must comply with these Terms, the Policies, and all applicable laws and
regulations where you use Shiraz.
2) Your Content & Licenses
Your content. You retain ownership of content you submit, upload, or display on Shiraz
(“User Content”), including photos, profile info, prompts, messages, and feedback. You
represent you have all rights needed to post it.
License to us. To operate, improve, and promote Shiraz, you grant PipelineGrid a
worldwide, non-exclusive, royalty-free, sublicensable and transferable license to host,
store, reproduce, modify, adapt, publish, translate, create derivative works, distribute, publicly
perform and display your User Content in connection with Shiraz (including across our affiliates,
service providers, and media channels that help deliver the service).
Public vs. private areas. Content you set to be viewable by others may be seen, used,
reshared, or captured by those users. Exercise caution with personal information.
Feedback. Suggestions or ideas you submit may be used without restriction or
compensation.
No expectation of backup. We are not a content-backup service. We may remove or refuse
content at our discretion (e.g., to enforce Policies or the law).
3) Prohibited Conduct & Community Standards
You agree not to:
Break the law or violate others’ rights, including privacy, publicity, or IP rights.
Harass, threaten, exploit, or discriminate against others; no hate speech, stalking,
bullying, doxxing, or sexual exploitation.
Post illegal, fraudulent, pornographic, or exploitative content, including content
involving minors (strictly prohibited).
Misrepresent yourself, your age, or your intentions; no catfishing,
romance scams, or spam.
Commercialize personal interactions (e.g., escorting or prostitution), solicit money,
gifts, or goods, or run contests or promotions without our written consent.
Reverse engineer, scrape, or automate access; interfere with or overload our systems;
distribute malware.
Use Shiraz where prohibited by sanctions, export controls, or local law (see §16).
We may moderate, remove content, or restrict accounts to protect users and the platform.
4) Safety & Your Interactions
Your responsibility. You are solely responsible for your interactions on and off the
App. Shiraz does not conduct criminal background checks and does not guarantee any user’s identity or
intentions. Always use caution and follow our Safety Tips.
No guarantees. We do not guarantee matches, dates, relationships, or outcomes.
Reporting & blocking. You can report or block users within the App. We may take
appropriate action but are not obligated to intervene in every instance.
The Support link is not an emergency channel.
4.1) Protecting Your Privacy
You agree not to include, solicit, or exchange personal or identifying details—such as phone numbers, email
addresses, home or work addresses, locations, schools, or social media handles—in your profile or messages.
Shiraz provides in-app tools to communicate safely without revealing personal data.
5) Virtual Items, Subscriptions & Purchases
Paid features. Shiraz may offer subscriptions, boosts, or other paid features
(“Paid Services”). Prices, features, and availability may vary by platform and location and may
change from time to time.
Free trials & promotional offers. From time to time we may offer free or discounted
access to Paid Services (a “Trial”). The specific duration, included features,
eligibility, and any post-trial price will be shown in-app at enrollment (for example, an
initial free period that may be up to three (3) months at launch; future offers may be shorter or
longer).
Unless expressly stated otherwise: (i) Trials are available once per user/account/device; (ii) we may
modify, suspend, or revoke a Trial at any time; and (iii) when a Trial ends, your Paid Service
continues as a paid subscription at the then-current in-app price unless you cancel before the end
of the Trial.
Auto-renewal & cancellation. Subscriptions auto-renew for
successive periods (e.g., monthly or annually) until canceled. You can cancel at any
time through
the platform where you purchased (e.g., Apple Settings → Subscriptions; Google Play → Payments &
Subscriptions). Deleting your account or the App does not cancel a subscription. When
you cancel, you retain access for the time already paid; no partial refunds are
provided unless required by applicable law or the app store’s policy.
Pricing & plan changes. We may modify or discontinue plans, features, or pricing
from time to time. For existing subscriptions, we will provide advance notice of price changes
and how to cancel before they take effect (timing/format may vary by region or app store).
If you do not cancel before the effective date, you authorize us (or the store) to charge the updated
price. We may, at our discretion, “grandfather” existing subscribers or offer alternatives; any such
offers will be communicated in-app or via email/notifications.
Billing. Third-party platforms (e.g., Apple App Store, Google Play) generally handle
billing and refunds for mobile purchases, and their terms apply in addition to ours. You authorize us
and/or the applicable platform to charge your selected payment method for fees shown at purchase,
including taxes.
Refunds. Except where required by law or the applicable app store’s policy, purchases
are
non-refundable. Refund requests for store purchases must be submitted to that store.
Taxes. Prices may exclude taxes; where applicable, taxes will be charged in addition to
the price displayed.
Virtual items. Virtual items have no cash value, may not be transferred or resold, and
may be modified or discontinued at any time.
Regional requirements: Certain jurisdictions (e.g., California, EU/UK, Canada, Australia) impose
specific disclosure and cancellation rules for auto-renewing subscriptions and price changes. We comply with
applicable law, including presenting clear pricing/renewal terms at purchase and providing easy-to-use
cancellation methods via your platform account settings.
6) App Stores & Third-Party Services
App store terms. Your download and use of Shiraz from Apple’s App Store or Google Play
are subject to their terms. Those companies are third‑party beneficiaries of some
provisions of these Terms.
Third-party links/services. We are not responsible for third-party content, websites,
or services linked from Shiraz.
7) Privacy & Communications
Privacy. Our Privacy Policy explains how we collect, use,
share, and protect your information. By using Shiraz you consent to those practices.
Device features. Shiraz may request access to device features (e.g., camera, location).
You can control these in your device settings. Some features may not work without such access.
SMS, email, push. You may receive service announcements, security alerts, and marketing
messages. You can opt out of marketing per message instructions; service messages are necessary to
operate Shiraz.
7A) Support & Communications
The in-app “Contact Support” link opens your email client to send a message to our support team.
We review messages on a commercially reasonable basis; a response or resolution is not guaranteed
and no service-level commitments apply. Do not use the support link for emergencies, legal notices,
or law-enforcement requests. For legal notices (including DMCA), follow §8. For emergencies, contact
local authorities.
8) Intellectual Property & DMCA
Our IP. Shiraz, the Site, and related marks, logos, code, and designs are the property
of PipelineGrid or its licensors. Except for the limited license in §9, no rights are granted.
DMCA/notice. If you believe content infringes your copyright, send a notice with:
your contact info;
a description of the work;
the infringing material’s location;
a statement of good‑faith belief;
a statement under penalty of perjury that the notice is accurate and you are authorized; and
your signature.
Designated Agent (Copyright)
PipelineGrid, LLC – DMCA Agent
Email: legal@pipelinegrid.com
Mail: 8 The Green STE B, Dover, DE 19901, United States
We may remove content and, where appropriate, terminate repeat infringers.
9) Your License to Use Shiraz
Subject to these Terms, PipelineGrid grants you a limited, personal, non‑exclusive, non‑transferable,
revocable license to download and use the App and access the Site for personal, non‑commercial use.
We may revoke this license at any time.
10) Changes to the Service
We may modify, suspend, or discontinue any feature at any time. Material changes to these Terms will be
posted with a new “Last Updated” date, and we may provide additional notice as required by law.
11) Termination
You may stop using Shiraz and delete your account at any time in the App. We may suspend or terminate your
account, remove content, or restrict access if you violate these Terms or Policies, create risk for us or
others, or where required by law. Certain provisions survive termination (e.g., §§2, 8, 12–18).
You can delete your account in-app (Settings → Delete Profile). See our
Privacy Policy for how to request deletion of personal data.
12) Disclaimers
Shiraz is provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, we
disclaim all warranties, express or implied, including merchantability, fitness for a
particular purpose, and non‑infringement. We do not warrant uninterrupted, error‑free, or secure service.
13) Limitation of Liability
To the fullest extent permitted by law, PipelineGrid and its affiliates will
not be liable for any indirect, incidental, consequential, special, or punitive damages,
loss of data, loss of profits, or any damages related to your use of or inability to use Shiraz, even if
advised of the possibility. Our aggregate liability for all claims will not exceed the greater of (a)
amounts you paid to us in the 12 months before the claim, or (b) USD $100. Some jurisdictions
do not allow certain limitations; in those places, liability is limited to the maximum extent permitted.
14) Indemnity
You will indemnify and hold harmless PipelineGrid, its affiliates, and their officers, directors, employees,
and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising
from: (a) your User Content; (b) your use of Shiraz; (c) your breach of these Terms; or (d) your violation
of any law or third‑party right.
Binding arbitration. For users residing in the United States, any dispute or claim
arising out of or relating to these Terms or Shiraz that cannot be resolved informally will be resolved
by binding individual arbitration administered by the American Arbitration Association
(“AAA”) under its Consumer Arbitration Rules and Mediation Procedures then in
effect (see adr.org/industries/consumer;
file at adr.org/file-a-case/ or via AAA WebFile). Either party may bring
an individual claim in small-claims court instead of arbitration. No judge or
jury.
Class‑action waiver.No class actions or class arbitration. You and
PipelineGrid may bring claims only in your or our individual capacities.
Opt‑out. You may opt out of arbitration/class waiver within 30 days of
first acceptance of these Terms by sending written notice to legal@pipelinegrid.com
(subject: “Arbitration Opt‑Out”) with your account email and a clear statement that you wish to opt out.
Governing law & venue. The Federal Arbitration Act
governs this arbitration agreement. Except as otherwise required by law, these Terms are governed by the
laws of the State of Delaware, without regard to conflict‑of‑laws rules. For disputes
not subject to arbitration, the state courts of Delaware (New Castle County) and the
U.S. District Court for the District of Delaware shall have exclusive jurisdiction and
venue, and you consent to personal jurisdiction there.
Note: If your local law requires different consumer dispute processes, those
local rules will apply.
16) Compliance; Sanctions; Export
You represent you are not located in, under the control of, or a national or resident of any
country or region subject to comprehensive U.S., U.K., or E.U. sanctions, and you are not
on any restricted‑party list. You agree to comply with applicable export control and sanctions laws.
17) Miscellaneous
Severability. If any provision is unenforceable, the remainder remains in effect.
Assignment. We may assign these Terms; you may not assign without our consent.
Entire agreement. These Terms and Policies are the entire agreement between you and us
regarding Shiraz, superseding prior understandings.
No waiver. Our failure to enforce a provision is not a waiver.
Headings. Headings are for convenience only.
Language. If these Terms are translated, the English version controls where permitted
by law.